Delivery Information
Find out more about our delivery options; including schedules and pricing:
UK Orders
Orders placed before 3pm Monday to Friday, will be delivered in 1-3* working days to most mainland UK destinations, home or office (goods must be in stock). Deliveries are made Monday to Friday between 8am and 6pm.
QMS Ltd operates a flat shipping fee based on the size of your item:
Small items cost £2.99 for shipping.
Large Items cost £5.99 for shipping.
NOTE: In some instances, we may need to adjust the shipping cost of a specific item(s). In this situation, we will contact you with the new price and will await your approval before proceeding with the order.
A signature may be required for orders that are delivered by a courier service; this applies to all luggage. Someone must be at your delivery address to sign for your parcel between 8am and 6pm. Please send it somewhere it can be reliably signed for such as your place of work.
* Although we have the best will in the world, we cannot unfortunately offer a guarantee on these delivery times as we are relying on third parties to deliver your goods. Consistently over 90% of our dispatches arrive within the stated time, but for those which take longer, please give us a call on +44 (0)1273 241608 or email us at info@qms-ltd.com.com and we will do our utmost to assist you. Furthermore, the listed times are taken from the time your package is dispatched from our warehouse (within 2 working days of placing the order).
International Orders
We are happy to accept orders from the EU, US and Canada. All orders to these destinations will be EXEMPT FROM UK VAT TAX making your purchase approximately 17.5% cheaper! When placing your order, the VAT will be automatically deducted after you have selected your international address.
In an attempt to get the best price possible for your international shipping, we will contact you via email with a quote for shipping immediately after you have placed your order; please note that no shipping costs are added at the time of purchase. Once you have received a quote, you then have the option to either agree - in which case we will process and despatch the order, or cancel your order. WE WILL NOT PROCESS OR DESPATCH YOUR ORDER WITHOUT CONFIRMATION FROM YOU.
International orders are generally sent by courier, and take between 2 and 5 working days*. Orders sent by courier will need to be signed for.
* Although we have the best will in the world, we cannot unfortunately offer a guarantee on these delivery times as we are relying on third parties to deliver your goods. Consistently over 90% of our dispatches arrive within the stated time, but for those which take longer, please give us a call on +44 (0)1273 668896 or email us at info@qms-ltd.com.com and we will do our utmost to assist you. Furthermore, the listed times are taken from the time your package is dispatched from our warehouse (within 2 working days of placing the order).
|
|
|
