Six Sigma Process Improvement Service
The Six Sigma Process Improvement
Service is a high-performance, data-driven approach
to analyzing the root causes of business problems
and solving them. It ties the outputs of the business
directly with the requirements of the marketplace.
Six Sigma Goals:
- At the strategic level - Align an organization
keenly to its marketplace and deliver real quality
improvement.
- At the operational level - Move business products
or service attributes fully within the zone
of customer specifications and dramatically
shrink process variation and the cause of defects
which affect the customer negatively.
Today, most companies operate at around Three
Sigma, which translates into approximately 67,000
defects per million opportunities. Achieving Six
Sigma at the output of a business process decreases
the number of defects to fewer than four per million.
Scope:
This Service addresses specific process defects
and implements the Improvements that are needed
to provide high-quality and consistent services
to meet the Service Levels as expected by the
end user community (Customer).
The QMS approach is to use information obtained
from interviewing customer personnel responsible
for the process:
- Financial information relevant to the process
- Data produced by the customer
- Root cause analysis
- Implement Solutions
Control Plan:
In addition we will provide our own templates
and relevant case studies
Benefits:
- Real costs saving within a process
- Improve quality
- Continuous Improvement and self evaluation
- Increase competitiveness
- Improve services
To find out more
about what this service could do for your organisation,
please contact
us.
What Is Six Sigma?
>>Visit
the QMS E-learning centre
>>More
QMS Services
|
